EasyConnect Video 
Banking
Advantages of Contact Center Video Call Solution for the Banking Industry
Convenience of
Timing
Instead of using an ATM, your customers can download a mobile application from their mobile device and benefit from banking services.
Video
Onboarding
Let your customers can talk to their financial advisors easily, also outside of the opening hours of branches.
Social
Distancing
Let your customers access online video banking services easily while following social distancing rules by staying home during the pandemic.
Improved Customer
Experience
Let your bank provide fast and efficient service to more customers by utilizing video banking technology.
Flexibility in
Video Call
Let your customers talk to their financial advisors flexibly from anywhere and any device with video calls.
More Personal than a
Phone Call
Instead of merely hearing a person’s voice, customers can see the person helping them face-to-face. This also reinforces the notion that they’re getting personal attention from an expert.
ING Turkey Has Launched the “Consultant in My Pocket”
Project with EasyConnect Video!
ING Turkey preferred EasyConnect Video in order to provide video call service to its customers. The digital onboarding and remote advice services offered by the Bank to its customers will be carried out with EasyConnect Video.
The First Bank to Offer a
Video Call Solution
Click the link to learn how Yapı Kredi became Turkey’s first bank to provide video call options with CCR’s EasyConnect Video.